Kapture Chat is an enterprise-grade chat suite that comprises an AI chatbot, live chat, and a hybrid AI agent. Customer-centric enterprises across all industries can leverage Kapture Chat to proactively engage with customers across all their preferred channels of communication.
At Kapture, we believe that daily customer engagement should be made simple and efficient to meet customer demands and facilitate convenience to enterprises. Keeping this in mind, we have designed a unique, intelligent chat suite that is easy-to-use, easy to set up, and requires minimal customization.
Through Kapture’s cognitive chatbot, you can easily qualify leads, nurture leads, automatically respond to customer inquiries and issues with no hassle. Thanks to Kapture Chat’s omnipresence and multilingual capabilities, customers from any part of the world can get in touch with you from any channel of communication (email, chat, social media, etc.) and receive instant, contextual responses.
Kapture Chat, a venture by Kapture CRM, was co-founded by Sheshgiri Kamath (CEO), Vikas Garg (CTO) and Pearl Tewari (VP). It is tailored to meet all your business intelligence needs and intent to provide impeccable customer service for businesses every day, at any time, from anywhere in the world.
Leverage Kapture’s intelligent chat suite to proactively engage with leads and customers round the clock. Thanks to the AI chatbot, you can simplify and automate core business processes such as lead generation, ticket management, feedback collection, etc. with no hassle.
Through our multilingual, omnichannel chatbot, you can now interact with customers all around the world at any time of the day via their preferred communication platforms. Easily integrate Kapture with your most-used applications (API integrations) to facilitate seamless conversational support experiences.
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