Kapture’s proprietary AI recognizes user context to offer your agents the right templates to the right questions. Resolving customer queries is as easy as click and send.
Be it new joinees or professional support members, the automated responses generated by Kapture’s Hybrid AI agent will improve your ticket resolution rates with minimal agent training.
Equip your agent with the Hybrid AI chatbot. Boost your teams confidence and productivity with instant access to query specific - auto response templates generated by Machine Learning Engines.
A study by Forbes found that 92% customers felt satisfied when they used the live chat feature when dealing with businesses, more than any other communication option. (Forbes, 2016)
Exercise the powers of machine learning to offer your customers contextual, intelligent customer support.
