Login Contact Us Usecases

Machine Learning Driven Responses

Kapture’s proprietary AI recognizes user context to offer your agents the right templates to the right questions. Resolving customer queries is as easy as click and send.

Swift Resolutions. Minimal Training

Be it new joinees or professional support members, the automated responses generated by Kapture’s Hybrid AI agent will improve your ticket resolution rates with minimal agent training.

Enhance Agents’ Productivity

Equip your agent with the Hybrid AI chatbot. Boost your teams confidence and productivity with instant access to query specific - auto response templates generated by Machine Learning Engines.

92% Higher Customers Satisfaction

A study by Forbes found that 92% customers felt satisfied when they used the live chat feature when dealing with businesses, more than any other communication option. (Forbes, 2016)


Satisfaction rating for live chat globally is


73% of customers say that valuing their time is the most important thing companies can do to provide them with good customer service. (Forrestter)

Proactive live chat support

Exercise the powers of machine learning to offer your customers contextual, intelligent customer support.

Get Started With Kapture Chat suite

Make every support interaction as easy as a conversation