Leverage Kapture Chat to engage with prospective customers and qualify them based on your choice of criteria. You can ask questions, examine documentation and assess the prospect within a conversation easily.
Guide your students through the application and admission processes with Kapture’s intelligent chat suite. Prospective students can get automatic updates on their application as well as interact with a mentor if needed via live chat.
Conduct simple surveys and polls through chat to collect valuable insights and feedback from students and your employees. You can leverage these insights to deliver seamless learning experiences for your students.
Kapture’s AI chatbot can respond to many frequently asked questions (about admissions, applications, exams, etc.) with instant, contextual responses fetched from a knowledge base. In addition to freeing up precious time, Kapture Chat can also help you reduce support workforce.
By integrating Kapture’s omnichannel chat suite on social media messaging platforms, you can enhance the students’ learning process and increase engagement without any hassle. Students can get information on their assignments, due dates, upcoming events, etc. through their preferred mode of communication.
Integrate Kapture Chat with a Knowledge Management System (KMS) to provide students with a knowledge resource they can access easily and count on. Our AI chatbot can fetch answers to commonly asked questions from this KMS portal and respond to students with instant solutions.
Don't let your prospective students wait for an answer. Leverage Kapture Chat to provide instant, contextual assistance at all times - even when your support teams are away. Easily automate answering repetitive questions relating to the admission process, courses, scholarships, fees, etc.
Chatbots in the education sector are transforming the learning process. You can leverage Kapture’s machine learning-based AI chatbot to convert an entire lecture into an interactive conversation. The bot can quiz the students, assess their learning and provide feedback in a matter of minutes or hours.
Powered by a natural language processing (NLP) engine, Kapture Chat can understand the intent in all incoming student queries and respond to them instantly in a human-like language. If needed, the bot can also transfer the chat to the right agent or team based on a select keyword in the query, or based on the agent’s skill, availability, ZIP code, etc.
Boost your support teams’ productivity by enabling them with Kapture Chat. Our proprietary machine learning algorithm provides agents with auto-suggested responses to help them respond to issues faster and attend to multiple students at a time.
Kapture Chat’s proprietary NLP-based algorithms helps you automate customer engagement with ease. By engaging in conversations and collecting feedback regularly, our AI chatbot can learn what they want and need, making itself better and more intelligent every day.
With 500+ custom report formats available, get complete visibility over your conversational sales and support processes with just a few clicks. Receive valuable insights on important conversational metrics such as the number of forms fills, number of chat sessions completed, live agent performance, etc. from a single dashboard.
Automate customer engagement of your EdTech enterprise with Kapture Chat today.
