Real time chat routing gives your customers the ability to converse with your support team 1 on 1. Help your customers feel appreciated by offering them personalized chat support.
Be it Whatsapp, social messengers or even websites, when your customers need a helping hand, let your support team connecte to them instantly.
Assist customers with effective resolutions by offering them an option to either engage with a chatbot or speak to a live agent as per their needs.
Keep all your customer data safe and secure. Give them the best support you can with accurate responses and be available to them when they need you.
Help website visitors start a conversation. Route these chats to the right team member and offer customers related products and services.
Integrate Kapture chat suite into your Whatsapp business account and provide your customers a personalized experience.
Personalize every interaction with your customer on the world's most used messenger and build a trust factor of your brand.
Let the chatbot offer customers instant resolutions to their queries 24/7. Welcome to the world of automated customer support.
Bring the wow factor into every 1 on 1 interaction. Let your customers experience world class chat support in real time.