Still using outdated communication means for managing orders? With Kapture’s
AI chatbot, you can connect with retailers, compare pricing information and
automatically take orders, confirm and track them easily from anywhere.
Kapture Chat can proactively engage with your end customers to help them with
buying decisions and support issues. Based on frequent interactions with
them, the chatbot can provide you with crucial insights into the behavioral
and buying patterns of your customers.
By leveraging Kapture’s intelligent chat suite, you can automate common FMCG
workflow processes such as granting approvals, pushing sales reports, manual
sales meeting assignments, etc that are otherwise very time-consuming.
Based on customers’ and retailers’ predictive preferences, Kapture Chat helps
your sales team up-sell and cross-sell relevant products along with their
existing orders. Not only does this help in boosting your sales and revenue,
but helps in improving the quality of customer experiences.
Integrate Kapture Chat with a wide range of commonly-used third-party
including your CRM platform to enable seamless data optimization and customer
By leveraging Kapture’s conversational intelligence across multiple processes such as sales,
support and marketing, access insights pertaining to market trends and customer preferences
that will help you and your sales teams make better data-driven decisions.
Revamp your customer experiences by providing reliable 24/7 chat support
communication channels. Kapture’s NLP-powered chatbot provides instant, contextual responses
to customer queries and issues in a hassle-free manner.
Automate conversations with your field sales agents by assigning tasks and sharing important
information such as pricing information, previous sales records, etc through Kapture Chat. Get
real-time updates about sales meetings and updates with the help of the bot.
Send out timely automated reminders and notifications to your customers about promotions, offers,
payment reminders, and other updates through Kapture Chat. Bring better ROI to your marketing
campaigns by automating day-to-day business interactions.
Facilitate seamless communication between employees, teams, and departments within your organization
using Kapture Chat. Better data flow translates to contextual support experiences.
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