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Transform the way you serve your customers with an AI-powered chatbot

AI Powered Chatbot

Save precious time

Optimize customer support resources while Kapture’s AI chatbot automatically responds to common customer queries.


Reduce wait times

Increase your customers’ satisfaction by responding to their queries instantly using our intelligent chat solution.


Live agent transfers

Whenever necessary, seamlessly transfer a chat to a live agent with the complete context of the conversation.

Build Personal Connection

Build personal connections with your customers using Kapture's live chat


Faster and better responses

Help your agents respond to customers faster and better with accurate, AI-driven suggestions and responses.


Boost productivity

Reduce the number of incoming support calls by helping your agents attend to multiple chats at a time, boosting agent productivity.


Intelligent routing

Automatically route incoming chats to the right teams or agents using natural language processing (NLP) engine.

Bring all your customer interactions to one place

CRM integrations

Integrate kapture chat with your crm or other third-party applications to create a unified workflow and manage customer data better, facilitating smooth support experiences.

Live Chat

Omni-channel support

Integrate kapture chat suite across multiple messaging platforms (Whatsapp, Facebook, Telegram etc) and respond to customer queries from a single dashboard.

Live Chat

Reports and analytics

Through real-time customized reports, get valuable insight into chat-related metrics and analytics to help your team engage with customers better.

Live Chat

Reduce costs


Improve customer experience


Decrease wait time

Drive better results using Kapture chat!

Step up your customer support using Kapture’s intelligent chat suite by delivering round the clock conversational support.