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Connect Chats to The Right Team

Match the right support request with the right team, helping your customers get the most out of every interaction.

Integrate Chat Across All Your Applications

Personalize conversations at every touch point. Use Kapture’s REST API to connect the chat suite to multiple applications you already use.

Query Specific Intelligent Responses

Offer stellar customer service by personalizing responses with one click responses powered by Kapture’s Hybrid AI Agent.

Breeze through your Tickets

Reduce the number of incoming call tickets by using Kapture’s AI-powered swift live chat resolutions. Increase your agents' productivity by helping them resolve multiple chat tickets at a time.

Website & Application Friendly SDKs

Bring your website & application to life, add Kapture Live chat to the app or website using our custom SDKs. Allow your customers to reach out to you with just a few taps.

One Inbox. Multiple Platforms.

Connect with your customers when and where they want. Be it Whatsapp, social messengers or websites, Kapture’s Chat
suite will set you up.

Increase C.S.A.T ratings By


Live chat generates satisfaction levels of 73%, compared to just 61% for email and 44% for phone. (Econsultancy)

A Single Live Chat Window, Multiple Language

Kapture offers customers a live chat option that is capable of providing seamless customer support across different regions in multiple languages. We provide a multilingual live chat window that facilitates customer support agents to chat in multiple languages.

Customized reports and analytics

Pick and choose the metrics that matter the most and generate reports in just a matter of seconds.

Get Started With Kapture Chat Suite

Make every support interaction as easy as a conversation