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Connect with customers, qualify leads and engage employees

Customer Support

Let the chatbot assist customers for simple queries while your agents prioritize urgent requests via live chat.

Customer Engagement

Never let your customers leave empty handed. Engage website visitors with automated messages.

Lead Generation

Qualify website traffic and funnel the hottest prospects to your sales team through intelligent chat routing.

Employee Engagement

Engage your employees. Automate onboarding and build self-sustaining HR support operations.

Utilize the power of AI to automate conversations and route chats to the right team when necessary

Live Chat

Auto connect customers to a live agent. The chat suite understands when your customers need a human touch and routes the chat to the right team member, helping you deliver accurate responses in every interaction.

Hybrid AI Chat

Help your agents offer the right responses everytime, The hybrid AI agent uses a machine learning algorithm to offer your agent one click response templates to user queries.

Automate your chat operation with an intelligent bot that gets it right every time

Context Driven Natural Language Processing

The smart chatbot contextualizes user queries and uses machine learning to offer the customer accurate responses every time.

Connect Your Customers With The Right Team

Let Kapture chat suite autoroute conversations based on subject matter. Get your customers connected to the right team member automatically.

A Chat Suite That Gets Smarter With Every Iteration

The chat suite has been designed to train itself on your best practices. With every interaction data is stored within the system to optimize future conversations.

Connect chat suite across all your third party application assisted by Kapture’s plug-n-play API integrations

Bring All your Enterprise Operations Under One Suite

Are you ready to equip your organization with the growing power of AI?