Let the chatbot assist customers for simple queries while your agents prioritize urgent requests via live chat.
Never let your customers leave empty handed. Engage website visitors with automated messages.
Qualify website traffic and funnel the hottest prospects to your sales team through intelligent chat routing.
Engage your employees. Automate onboarding and build self-sustaining HR support operations.
The smart chatbot contextualizes user queries and uses machine learning to offer the customer accurate responses every time.
Let Kapture chat suite autoroute conversations based on subject matter. Get your customers connected to the right team member automatically.
The chat suite has been designed to train itself on your best practices. With every interaction data is stored within the system to optimize future conversations.