WWhat’s New Read More 2 minute read Introducing Kapture Chat SuitebyAbhishek PadmanabhanSeptember 4, 20202 minute read Kapture CRM recently launched an enterprise-grade intelligent chat system that enables businesses to offer automated and contextual responses…
CCustomer Support Read More 3 minute read How NLP Chatbots Can Improve Customer SupportbyAbhishek PadmanabhanAugust 24, 20203 minute read What is NLP? Natural language processing is an AI algorithm that was designed to help machines understand sentiment.…
CCustomer Support Read More 5 minute read Live chat : Best PracticesbyAbhishek PadmanabhanAugust 24, 20205 minute read Customers today are increasingly exposed to all forms of modern technologies. They interact with businesses that are readily…
CCustomer Support Read More 3 minute read Why a Simple Chat System can Transform Your Customer Support OperationbyAbhishek PadmanabhanAugust 24, 20203 minute read The key to a successful customer support strategy lies in an enterprise’s ability to respond to support tickets…