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Abhishek Padmanabhan

4 posts
WWhat’s New
Introducing Kapture Chat Suite
Read More
  • 2 minute read

Introducing Kapture Chat Suite

  • byAbhishek Padmanabhan
  • September 4, 2020
  • 2 minute read
Kapture CRM recently launched an enterprise-grade intelligent chat system that enables businesses to offer automated and contextual responses…
CCustomer Support
Read More
  • 3 minute read

How NLP Chatbots Can Improve Customer Support

  • byAbhishek Padmanabhan
  • August 24, 2020
  • 3 minute read
What is NLP? Natural language processing is an AI algorithm that was designed to help machines understand sentiment.…
CCustomer Support
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  • 5 minute read

Live chat : Best Practices

  • byAbhishek Padmanabhan
  • August 24, 2020
  • 5 minute read
Customers today are increasingly exposed to all forms of modern technologies. They interact with businesses that are readily…
CCustomer Support
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  • 3 minute read

Why a Simple Chat System can Transform Your Customer Support Operation

  • byAbhishek Padmanabhan
  • August 24, 2020
  • 3 minute read
The key to a successful customer support strategy lies in an enterprise’s ability to respond to support tickets…
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Featured Posts
  • Building a Customer Loyalty Chatbot to Increase Customer Retention
    Building a Customer Loyalty Chatbot to Increase Customer Retention
    • May 24, 2021
  • Chatbot that can Efficiently Call APIs
    Chatbot that can Efficiently Call APIs
    • May 17, 2021
  • How an All Inclusive Enterprise Chat Suite can Help Businesses During Unprecedented Times
    How an All-Inclusive Enterprise Chat Suite can Help Businesses During Remote Work
    • May 12, 2021
  • Chatbot & Security
    ChatBot & Security: Things you Need to Know
    • April 23, 2021
  • Contextual switching - A great way to keep the essence of conversation
    Contextual Support: A Great Way To Keep the Essence of the Conversation
    • April 16, 2021
Recent Posts
  • 5 Important Chat Metrics To Keep in Mind While Evaluating Your Conversational Support
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    5 Important Chat Metrics To Keep in Mind While Evaluating Your Conversational Support
    • April 9, 2021
  • Chatbot - Expectations vs Reality
    Read More
    Chatbot: Expectations vs. Reality
    • April 1, 2021
  • Chatbots for startups
    Read More
    Benefits of Chatbots for Startups and Small Enterprises
    • March 26, 2021

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