CCUSTOMER SERVICE / HELP DESK Read More 3 minute read Importance of Chat-WhatsApp integrationbySirisha VenkateshMarch 4, 20213 minute read With over 1.5 billion active users, WhatsApp has transformed global communication over the past few years. In addition…
CCUSTOMER SERVICE / HELP DESK Read More 3 minute read Frequently Used Chat Templates that Your Support Agents Must HavebySirisha VenkateshJanuary 21, 20213 minute read Live chat is one of the many popular channels used by businesses across all sizes and industries for…
CCUSTOMER SERVICE / HELP DESK Read More 4 minute read A Brief Introduction to Chatbots and Live Chat ApplicationsbySirisha VenkateshDecember 10, 20204 minute read Find out what an AI chatbot and a live chat software are. Explore the usecases of a chat suite in sales and customer support.
CCUSTOMER SERVICE / HELP DESK Read More 3 minute read 5 Chat Tips to Boost the Sales on Your Shopping App and WebsitebySirisha VenkateshNovember 18, 20203 minute read Customers are increasingly preferring to reach out to companies through emails, chat, or social media channels rather than…