Building a Customer Loyalty Chatbot to Increase Customer Retention
“Sir/Mam, How may I assist you today? Sure we would love to do that for you! Please provide…
Chatbot that can Efficiently Call APIs
As 2021 kicked off, we entered another era of advanced technology with machine learning, and artificial intelligence-powered Chatbots…
How an All-Inclusive Enterprise Chat Suite can Help Businesses During Remote Work
COVID19 has hugely impacted our economy. Businesses have again shifted their work culture back to remote work. With…
ChatBot & Security: Things you Need to Know
AI Chatbots have seen a considerable rise over the past few years. Now with the second wave of…
Contextual Support: A Great Way To Keep the Essence of the Conversation
Customer service has evolved tremendously over the past few decades. Today it is not just about calling a…
5 Important Chat Metrics To Keep in Mind While Evaluating Your Conversational Support
Today conversational support is changing the facet of customer experience and it is increasing the chance of building…
Chatbot: Expectations vs. Reality
In this digital era, AI-driven virtual assistance has an integral role to play. AI chatbots can be easily…
Benefits of Chatbots for Startups and Small Enterprises
In a bid to keep up with changing customer needs and demands, businesses are increasingly deploying AI chatbots…
Chatbots for Mobile Apps
In light of the rapid digital transformation taking place, businesses are increasingly dependent on the mobile foot-prints in…
Your Guide to Finding the Best Chatbot for Your Business: Considerations and Challenges
“45.8% of consumers prefer interacting with a business via messaging than through email” (VentureBeat) Conversational AI is taking…
A Diamond in the Rough: 5 Ways Live Chat could be your Business’ Wonder Woman
Wonder Woman, or as I like to call her, “Wonderful.” A beautiful soul with the power of a…