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Sirisha Venkatesh

21 posts
CChatbot
5 Important Chat Metrics To Keep in Mind While Evaluating Your Conversational Support
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  • 3 minute read

5 Important Chat Metrics To Keep in Mind While Evaluating Your Conversational Support

  • bySirisha Venkatesh
  • April 9, 2021
  • 3 minute read
Today conversational support is changing the facet of customer experience and it is increasing the chance of building…
CChatbot
Chatbot - Expectations vs Reality
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  • 3 minute read

Chatbot: Expectations vs. Reality

  • bySirisha Venkatesh
  • April 1, 2021
  • 3 minute read
In this digital era, AI-driven virtual assistance has an integral role to play. AI chatbots can be easily…
CChatbot
Chatbots for startups
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  • 3 minute read

Benefits of Chatbots for Startups and Small Enterprises

  • bySirisha Venkatesh
  • March 26, 2021
  • 3 minute read
In a bid to keep up with changing customer needs and demands, businesses are increasingly deploying AI chatbots…
UUncategorized
Chatbot for Mobile Apps
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  • 3 minute read

Chatbots for Mobile Apps

  • bySirisha Venkatesh
  • March 19, 2021
  • 3 minute read
In light of the rapid digital transformation taking place, businesses are increasingly dependent on the mobile foot-prints in…
SSales
Guide to find the best Chatbot for your business
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  • 7 minute read

Your Guide to Finding the Best Chatbot for Your Business: Considerations and Challenges

  • bySirisha Venkatesh
  • March 15, 2021
  • 7 minute read
“45.8% of consumers prefer interacting with a business via messaging than through email”  (VentureBeat) Conversational AI is taking…
UUncategorized
5 ways live chat could be your business wonder woman
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  • 4 minute read

A Diamond in the Rough: 5 Ways Live Chat could be your Business’ Wonder Woman

  • bySirisha Venkatesh
  • March 8, 2021
  • 4 minute read
Wonder Woman, or as I like to call her, “Wonderful.” A beautiful soul with the power of a…
CCUSTOMER SERVICE / HELP DESK
Importance of Chat - Whatsapp Integration
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  • 3 minute read

Importance of Chat-WhatsApp integration

  • bySirisha Venkatesh
  • March 4, 2021
  • 3 minute read
With over 1.5 billion active users, WhatsApp has transformed global communication over the past few years. In addition…
UUncategorized
Regular Chatbot vs Conversational AI
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  • 4 minute read

What is the difference between a regular chatbot and conversational AI?

  • bySirisha Venkatesh
  • February 26, 2021
  • 4 minute read
Have you ever interacted with a chatbot that keeps responding to you with standard pre-formatted replies, not really…
UUncategorized
Live chat vs chatbot | Features & benefits - Kapture Chat
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  • 3 minute read

Chatbot or live chat? What should you choose for your business?

  • bySirisha Venkatesh
  • February 19, 2021
  • 3 minute read
Artificial intelligence (AI) and machine learning have transformed the way businesses engage with their customers and leads. Enterprises…
CCustomer Support
Conversational AI for Supply Chain Management
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  • 3 minute read

Conversational AI for Supply Chain Management

  • bySirisha Venkatesh
  • February 12, 2021
  • 3 minute read
When it comes to supply chain management and logistics, the demand and need for incorporating modern, advanced technology…
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