Building a Customer Loyalty Chatbot to Increase Customer Retention
“Sir/Mam, How may I assist you today? Sure we would love to do that for you! Please provide…
Contextual Support: A Great Way To Keep the Essence of the Conversation
Customer service has evolved tremendously over the past few decades. Today it is not just about calling a…
Your Guide to Finding the Best Chatbot for Your Business: Considerations and Challenges
“45.8% of consumers prefer interacting with a business via messaging than through email” (VentureBeat) Conversational AI is taking…
Conversational AI for Supply Chain Management
When it comes to supply chain management and logistics, the demand and need for incorporating modern, advanced technology…
6 Reasons Why You Should Use a Chatbot for Your Real Estate Business
Find out how a real estate chatbot such as Kapture's AI chatbot can help you take your real estate enterprise to the next level.
A Brief Introduction to Chatbots and Live Chat Applications
Find out what an AI chatbot and a live chat software are. Explore the usecases of a chat suite in sales and customer support.
5 Chat Tips to Boost the Sales on Your Shopping App and Website
Customers are increasingly preferring to reach out to companies through emails, chat, or social media channels rather than…
5 Use Cases of Chatbots in Customer Service
Chatbots are transforming the way enterprises across various industries communicate with their prospects, customers as well as their…
How NLP Chatbots Can Improve Customer Support
What is NLP? Natural language processing is an AI algorithm that was designed to help machines understand sentiment.…
Live chat : Best Practices
Customers today are increasingly exposed to all forms of modern technologies. They interact with businesses that are readily…