Chatbot that can Efficiently Call APIs
As 2021 kicked off, we entered another era of advanced technology with machine learning, and artificial intelligence-powered Chatbots…
How an All-Inclusive Enterprise Chat Suite can Help Businesses During Remote Work
COVID19 has hugely impacted our economy. Businesses have again shifted their work culture back to remote work. With…
ChatBot & Security: Things you Need to Know
AI Chatbots have seen a considerable rise over the past few years. Now with the second wave of…
Contextual Support: A Great Way To Keep the Essence of the Conversation
Customer service has evolved tremendously over the past few decades. Today it is not just about calling a…
Chatbot: Expectations vs. Reality
In this digital era, AI-driven virtual assistance has an integral role to play. AI chatbots can be easily…
Benefits of Chatbots for Startups and Small Enterprises
In a bid to keep up with changing customer needs and demands, businesses are increasingly deploying AI chatbots…
Chatbots for Mobile Apps
In light of the rapid digital transformation taking place, businesses are increasingly dependent on the mobile foot-prints in…
Your Guide to Finding the Best Chatbot for Your Business: Considerations and Challenges
“45.8% of consumers prefer interacting with a business via messaging than through email” (VentureBeat) Conversational AI is taking…
Frequently Used Chat Templates that Your Support Agents Must Have
Live chat is one of the many popular channels used by businesses across all sizes and industries for…
Automate Customer Support Without Losing the Human Touch With Kapture Chat
If you were to choose between a long phone call with a support agent or interact with an…