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Browsing Tag

AI chatbot

14 posts
CChatbot
Chatbot that can Efficiently Call APIs
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  • 3 minute read

Chatbot that can Efficiently Call APIs

  • byShilpa Suresh
  • May 17, 2021
  • 3 minute read
As 2021 kicked off, we entered another era of advanced technology with machine learning, and artificial intelligence-powered Chatbots…
CChat Suite
How an All Inclusive Enterprise Chat Suite can Help Businesses During Unprecedented Times
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  • 3 minute read

How an All-Inclusive Enterprise Chat Suite can Help Businesses During Remote Work

  • byShilpa Suresh
  • May 12, 2021
  • 3 minute read
COVID19 has hugely impacted our economy. Businesses have again shifted their work culture back to remote work. With…
CChatbot
Chatbot & Security
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  • 3 minute read

ChatBot & Security: Things you Need to Know

  • byShilpa Suresh
  • April 23, 2021
  • 3 minute read
AI Chatbots have seen a considerable rise over the past few years. Now with the second wave of…
CCustomer Support
Contextual switching - A great way to keep the essence of conversation
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  • 3 minute read

Contextual Support: A Great Way To Keep the Essence of the Conversation

  • byShilpa Suresh
  • April 16, 2021
  • 3 minute read
Customer service has evolved tremendously over the past few decades. Today it is not just about calling a…
CChatbot
Chatbot - Expectations vs Reality
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  • 3 minute read

Chatbot: Expectations vs. Reality

  • bySirisha Venkatesh
  • April 1, 2021
  • 3 minute read
In this digital era, AI-driven virtual assistance has an integral role to play. AI chatbots can be easily…
CChatbot
Chatbots for startups
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  • 3 minute read

Benefits of Chatbots for Startups and Small Enterprises

  • bySirisha Venkatesh
  • March 26, 2021
  • 3 minute read
In a bid to keep up with changing customer needs and demands, businesses are increasingly deploying AI chatbots…
UUncategorized
Chatbot for Mobile Apps
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  • 3 minute read

Chatbots for Mobile Apps

  • bySirisha Venkatesh
  • March 19, 2021
  • 3 minute read
In light of the rapid digital transformation taking place, businesses are increasingly dependent on the mobile foot-prints in…
SSales
Guide to find the best Chatbot for your business
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  • 7 minute read

Your Guide to Finding the Best Chatbot for Your Business: Considerations and Challenges

  • bySirisha Venkatesh
  • March 15, 2021
  • 7 minute read
“45.8% of consumers prefer interacting with a business via messaging than through email”  (VentureBeat) Conversational AI is taking…
CCUSTOMER SERVICE / HELP DESK
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  • 3 minute read

Frequently Used Chat Templates that Your Support Agents Must Have

  • bySirisha Venkatesh
  • January 21, 2021
  • 3 minute read
Live chat is one of the many popular channels used by businesses across all sizes and industries for…
UUncategorized
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  • 3 minute read

Automate Customer Support Without Losing the Human Touch With Kapture Chat

  • bySirisha Venkatesh
  • January 14, 2021
  • 3 minute read
If you were to choose between a long phone call with a support agent or interact with an…
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Featured Posts
  • Building a Customer Loyalty Chatbot to Increase Customer Retention
    Building a Customer Loyalty Chatbot to Increase Customer Retention
    • May 24, 2021
  • Chatbot that can Efficiently Call APIs
    Chatbot that can Efficiently Call APIs
    • May 17, 2021
  • How an All Inclusive Enterprise Chat Suite can Help Businesses During Unprecedented Times
    How an All-Inclusive Enterprise Chat Suite can Help Businesses During Remote Work
    • May 12, 2021
  • Chatbot & Security
    ChatBot & Security: Things you Need to Know
    • April 23, 2021
  • Contextual switching - A great way to keep the essence of conversation
    Contextual Support: A Great Way To Keep the Essence of the Conversation
    • April 16, 2021
Recent Posts
  • 5 Important Chat Metrics To Keep in Mind While Evaluating Your Conversational Support
    Read More
    5 Important Chat Metrics To Keep in Mind While Evaluating Your Conversational Support
    • April 9, 2021
  • 5 ways live chat could be your business wonder woman
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    A Diamond in the Rough: 5 Ways Live Chat could be your Business’ Wonder Woman
    • March 8, 2021
  • Importance of Chat - Whatsapp Integration
    Read More
    Importance of Chat-WhatsApp integration
    • March 4, 2021

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