CChat Suite Read More 3 minute read How an All-Inclusive Enterprise Chat Suite can Help Businesses During Remote WorkbyShilpa SureshMay 12, 20213 minute read COVID19 has hugely impacted our economy. Businesses have again shifted their work culture back to remote work. With…
CCustomer Support Read More 3 minute read Contextual Support: A Great Way To Keep the Essence of the ConversationbyShilpa SureshApril 16, 20213 minute read Customer service has evolved tremendously over the past few decades. Today it is not just about calling a…
UUncategorized Read More 4 minute read A Diamond in the Rough: 5 Ways Live Chat could be your Business’ Wonder WomanbySirisha VenkateshMarch 8, 20214 minute read Wonder Woman, or as I like to call her, “Wonderful.” A beautiful soul with the power of a…
UUncategorized Read More 3 minute read Chatbot or live chat? What should you choose for your business?bySirisha VenkateshFebruary 19, 20213 minute read Artificial intelligence (AI) and machine learning have transformed the way businesses engage with their customers and leads. Enterprises…
CCUSTOMER SERVICE / HELP DESK Read More 3 minute read Frequently Used Chat Templates that Your Support Agents Must HavebySirisha VenkateshJanuary 21, 20213 minute read Live chat is one of the many popular channels used by businesses across all sizes and industries for…
CCustomer Support Read More 3 minute read 6 Reasons Why You Should Use a Chatbot for Your Real Estate BusinessbySirisha VenkateshDecember 17, 20203 minute read Find out how a real estate chatbot such as Kapture's AI chatbot can help you take your real estate enterprise to the next level.
CCUSTOMER SERVICE / HELP DESK Read More 4 minute read A Brief Introduction to Chatbots and Live Chat ApplicationsbySirisha VenkateshDecember 10, 20204 minute read Find out what an AI chatbot and a live chat software are. Explore the usecases of a chat suite in sales and customer support.
UUncategorized Read More 3 minute read Boost Employee Engagement With an Internal Chat SystembySirisha VenkateshDecember 3, 20203 minute read Learn more about how leveraging a chatbot and a live chat can boost employee engagement and satisfaction.