How an All-Inclusive Enterprise Chat Suite can Help Businesses During Remote Work
COVID19 has hugely impacted our economy. Businesses have again shifted their work culture back to remote work. With…
Contextual Support: A Great Way To Keep the Essence of the Conversation
Customer service has evolved tremendously over the past few decades. Today it is not just about calling a…
A Diamond in the Rough: 5 Ways Live Chat could be your Business’ Wonder Woman
Wonder Woman, or as I like to call her, “Wonderful.” A beautiful soul with the power of a…
Chatbot or live chat? What should you choose for your business?
Artificial intelligence (AI) and machine learning have transformed the way businesses engage with their customers and leads. Enterprises…
Frequently Used Chat Templates that Your Support Agents Must Have
Live chat is one of the many popular channels used by businesses across all sizes and industries for…
6 Reasons Why You Should Use a Chatbot for Your Real Estate Business
Find out how a real estate chatbot such as Kapture's AI chatbot can help you take your real estate enterprise to the next level.
A Brief Introduction to Chatbots and Live Chat Applications
Find out what an AI chatbot and a live chat software are. Explore the usecases of a chat suite in sales and customer support.
Boost Employee Engagement With an Internal Chat System
Learn more about how leveraging a chatbot and a live chat can boost employee engagement and satisfaction.