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live chat

8 posts
CChat Suite
How an All Inclusive Enterprise Chat Suite can Help Businesses During Unprecedented Times
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  • 3 minute read

How an All-Inclusive Enterprise Chat Suite can Help Businesses During Remote Work

  • byShilpa Suresh
  • May 12, 2021
  • 3 minute read
COVID19 has hugely impacted our economy. Businesses have again shifted their work culture back to remote work. With…
CCustomer Support
Contextual switching - A great way to keep the essence of conversation
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  • 3 minute read

Contextual Support: A Great Way To Keep the Essence of the Conversation

  • byShilpa Suresh
  • April 16, 2021
  • 3 minute read
Customer service has evolved tremendously over the past few decades. Today it is not just about calling a…
UUncategorized
5 ways live chat could be your business wonder woman
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  • 4 minute read

A Diamond in the Rough: 5 Ways Live Chat could be your Business’ Wonder Woman

  • bySirisha Venkatesh
  • March 8, 2021
  • 4 minute read
Wonder Woman, or as I like to call her, “Wonderful.” A beautiful soul with the power of a…
UUncategorized
Live chat vs chatbot | Features & benefits - Kapture Chat
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  • 3 minute read

Chatbot or live chat? What should you choose for your business?

  • bySirisha Venkatesh
  • February 19, 2021
  • 3 minute read
Artificial intelligence (AI) and machine learning have transformed the way businesses engage with their customers and leads. Enterprises…
CCUSTOMER SERVICE / HELP DESK
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  • 3 minute read

Frequently Used Chat Templates that Your Support Agents Must Have

  • bySirisha Venkatesh
  • January 21, 2021
  • 3 minute read
Live chat is one of the many popular channels used by businesses across all sizes and industries for…
CCustomer Support
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  • 3 minute read

6 Reasons Why You Should Use a Chatbot for Your Real Estate Business

  • bySirisha Venkatesh
  • December 17, 2020
  • 3 minute read
Find out how a real estate chatbot such as Kapture's AI chatbot can help you take your real estate enterprise to the next level.
CCUSTOMER SERVICE / HELP DESK
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  • 4 minute read

A Brief Introduction to Chatbots and Live Chat Applications

  • bySirisha Venkatesh
  • December 10, 2020
  • 4 minute read
Find out what an AI chatbot and a live chat software are. Explore the usecases of a chat suite in sales and customer support.
UUncategorized
Read More
  • 3 minute read

Boost Employee Engagement With an Internal Chat System

  • bySirisha Venkatesh
  • December 3, 2020
  • 3 minute read
Learn more about how leveraging a chatbot and a live chat can boost employee engagement and satisfaction.
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Featured Posts
  • Building a Customer Loyalty Chatbot to Increase Customer Retention
    Building a Customer Loyalty Chatbot to Increase Customer Retention
    • May 24, 2021
  • Chatbot that can Efficiently Call APIs
    Chatbot that can Efficiently Call APIs
    • May 17, 2021
  • How an All Inclusive Enterprise Chat Suite can Help Businesses During Unprecedented Times
    How an All-Inclusive Enterprise Chat Suite can Help Businesses During Remote Work
    • May 12, 2021
  • Chatbot & Security
    ChatBot & Security: Things you Need to Know
    • April 23, 2021
  • Contextual switching - A great way to keep the essence of conversation
    Contextual Support: A Great Way To Keep the Essence of the Conversation
    • April 16, 2021
Recent Posts
  • 5 Important Chat Metrics To Keep in Mind While Evaluating Your Conversational Support
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    5 Important Chat Metrics To Keep in Mind While Evaluating Your Conversational Support
    • April 9, 2021
  • Chatbot - Expectations vs Reality
    Read More
    Chatbot: Expectations vs. Reality
    • April 1, 2021
  • Chatbots for startups
    Read More
    Benefits of Chatbots for Startups and Small Enterprises
    • March 26, 2021

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