5 Important Chat Metrics To Keep in Mind While Evaluating Your Conversational Support
Today conversational support is changing the facet of customer experience and it is increasing the chance of building…
Boost Employee Engagement With an Internal Chat System
Learn more about how leveraging a chatbot and a live chat can boost employee engagement and satisfaction.
5 Chat Tips to Boost the Sales on Your Shopping App and Website
Customers are increasingly preferring to reach out to companies through emails, chat, or social media channels rather than…
Automate customer support while lowering costs with conversational AI
Customer support is a fast-evolving arena that is helping global businesses stay connected with their customers. With the…
Introducing Kapture Chat Suite
Kapture CRM recently launched an enterprise-grade intelligent chat system that enables businesses to offer automated and contextual responses…