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conversational support

5 posts
CChatbot
5 Important Chat Metrics To Keep in Mind While Evaluating Your Conversational Support
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  • 3 minute read

5 Important Chat Metrics To Keep in Mind While Evaluating Your Conversational Support

  • bySirisha Venkatesh
  • April 9, 2021
  • 3 minute read
Today conversational support is changing the facet of customer experience and it is increasing the chance of building…
UUncategorized
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  • 3 minute read

Boost Employee Engagement With an Internal Chat System

  • bySirisha Venkatesh
  • December 3, 2020
  • 3 minute read
Learn more about how leveraging a chatbot and a live chat can boost employee engagement and satisfaction.
CCUSTOMER SERVICE / HELP DESK
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  • 3 minute read

5 Chat Tips to Boost the Sales on Your Shopping App and Website

  • bySirisha Venkatesh
  • November 18, 2020
  • 3 minute read
Customers are increasingly preferring to reach out to companies through emails, chat, or social media channels rather than…
UUncategorized
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  • 3 minute read

Automate customer support while lowering costs with conversational AI

  • bySirisha Venkatesh
  • October 25, 2020
  • 3 minute read
Customer support is a fast-evolving arena that is helping global businesses stay connected with their customers. With the…
WWhat’s New
Introducing Kapture Chat Suite
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  • 2 minute read

Introducing Kapture Chat Suite

  • byAbhishek Padmanabhan
  • September 4, 2020
  • 2 minute read
Kapture CRM recently launched an enterprise-grade intelligent chat system that enables businesses to offer automated and contextual responses…
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Featured Posts
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