UUncategorized Read More 3 minute read Boost Employee Engagement With an Internal Chat SystembySirisha VenkateshDecember 3, 20203 minute read Learn more about how leveraging a chatbot and a live chat can boost employee engagement and satisfaction.
CCUSTOMER SERVICE / HELP DESK Read More 3 minute read 5 Chat Tips to Boost the Sales on Your Shopping App and WebsitebySirisha VenkateshNovember 18, 20203 minute read Customers are increasingly preferring to reach out to companies through emails, chat, or social media channels rather than…
UUncategorized Read More 3 minute read Reimagining the Future of the Banking Industry with Intelligent ChatbotsbySirisha VenkateshNovember 6, 20203 minute read With technology improving itself each day, the banking and financial sector is constantly evolving to learn and improve…
UUncategorized Read More 3 minute read Automate customer support while lowering costs with conversational AIbySirisha VenkateshOctober 25, 20203 minute read Customer support is a fast-evolving arena that is helping global businesses stay connected with their customers. With the…
SSales Read More 3 minute read How to use Sales Chatbots to Increase Conversions?byAdminSeptember 25, 20203 minute read Chatbots are a great add-on for any business’ website or online presence. From providing extensive customer service to…
CCustomer Support Read More 3 minute read 5 Use Cases of Chatbots in Customer ServicebySirisha VenkateshSeptember 14, 20203 minute read Chatbots are transforming the way enterprises across various industries communicate with their prospects, customers as well as their…
WWhat’s New Read More 2 minute read Introducing Kapture Chat SuitebyAbhishek PadmanabhanSeptember 4, 20202 minute read Kapture CRM recently launched an enterprise-grade intelligent chat system that enables businesses to offer automated and contextual responses…
CCustomer Support Read More 3 minute read How NLP Chatbots Can Improve Customer SupportbyAbhishek PadmanabhanAugust 24, 20203 minute read What is NLP? Natural language processing is an AI algorithm that was designed to help machines understand sentiment.…
CCustomer Support Read More 5 minute read Live chat : Best PracticesbyAbhishek PadmanabhanAugust 24, 20205 minute read Customers today are increasingly exposed to all forms of modern technologies. They interact with businesses that are readily…
CCustomer Support Read More 3 minute read Why a Simple Chat System can Transform Your Customer Support OperationbyAbhishek PadmanabhanAugust 24, 20203 minute read The key to a successful customer support strategy lies in an enterprise’s ability to respond to support tickets…