Frequently Used Chat Templates that Your Support Agents Must Have
Live chat is one of the many popular channels used by businesses across all sizes and industries for…
Automate Customer Support Without Losing the Human Touch With Kapture Chat
If you were to choose between a long phone call with a support agent or interact with an…
Boost Employee Engagement With an Internal Chat System
Learn more about how leveraging a chatbot and a live chat can boost employee engagement and satisfaction.
5 Chat Tips to Boost the Sales on Your Shopping App and Website
Customers are increasingly preferring to reach out to companies through emails, chat, or social media channels rather than…
Automate customer support while lowering costs with conversational AI
Customer support is a fast-evolving arena that is helping global businesses stay connected with their customers. With the…
Introducing Kapture Chat Suite
Kapture CRM recently launched an enterprise-grade intelligent chat system that enables businesses to offer automated and contextual responses…