CCUSTOMER SERVICE / HELP DESK Read More 3 minute read Importance of Chat-WhatsApp integrationbySirisha VenkateshMarch 4, 20213 minute read With over 1.5 billion active users, WhatsApp has transformed global communication over the past few years. In addition…
UUncategorized Read More 4 minute read What is the difference between a regular chatbot and conversational AI?bySirisha VenkateshFebruary 26, 20214 minute read Have you ever interacted with a chatbot that keeps responding to you with standard pre-formatted replies, not really…
UUncategorized Read More 3 minute read Chatbot or live chat? What should you choose for your business?bySirisha VenkateshFebruary 19, 20213 minute read Artificial intelligence (AI) and machine learning have transformed the way businesses engage with their customers and leads. Enterprises…
CCustomer Support Read More 3 minute read Conversational AI for Supply Chain ManagementbySirisha VenkateshFebruary 12, 20213 minute read When it comes to supply chain management and logistics, the demand and need for incorporating modern, advanced technology…
UUncategorized Read More 3 minute read 6 important factors to consider while choosing a chatbot for your businessbySirisha VenkateshFebruary 5, 20213 minute read AI chatbots are fast transforming the way businesses connect with customers, interact with them and understand their needs.…
UUncategorized Read More 3 minute read Use-Cases of an AI Chatbot in the E-Commerce IndustrybySirisha VenkateshJanuary 28, 20213 minute read Companies in dynamic sectors like e-commerce are constantly redefining the way they connect with and understand their customers.…
CCUSTOMER SERVICE / HELP DESK Read More 3 minute read Frequently Used Chat Templates that Your Support Agents Must HavebySirisha VenkateshJanuary 21, 20213 minute read Live chat is one of the many popular channels used by businesses across all sizes and industries for…
UUncategorized Read More 3 minute read Automate Customer Support Without Losing the Human Touch With Kapture ChatbySirisha VenkateshJanuary 14, 20213 minute read If you were to choose between a long phone call with a support agent or interact with an…
CCustomer Support Read More 3 minute read 6 Reasons Why You Should Use a Chatbot for Your Real Estate BusinessbySirisha VenkateshDecember 17, 20203 minute read Find out how a real estate chatbot such as Kapture's AI chatbot can help you take your real estate enterprise to the next level.
CCUSTOMER SERVICE / HELP DESK Read More 4 minute read A Brief Introduction to Chatbots and Live Chat ApplicationsbySirisha VenkateshDecember 10, 20204 minute read Find out what an AI chatbot and a live chat software are. Explore the usecases of a chat suite in sales and customer support.